What to Do When Replicate Credits is Not Received After Payment

Payment Completed but Credits Missing?

You sent USDT via TRC20 (or ERC20) for a Replicate subscription at AI Resell Hub, but the credits aren't showing up. It's frustrating, but don't panic—here's exactly what to do.

Step 1: Verify Transaction on Explorer

First, check the blockchain. Go to Tronscan (for TRC20) or Etherscan (for ERC20) and paste your transaction ID. Confirm the status is "Success" and the amount matches the $15–$30 monthly Replicate plan you purchased. If the transaction is pending, wait 10-30 minutes. If failed, contact support with the TXID.

Step 2: Check Your Account Email

Credits are usually credited within 5 minutes. Log into AI Resell Hub, go to your account dashboard, and check the "Order History" or "Credits" section. If it shows "Unconfirmed", it means the blockchain is still processing. If it shows "Paid" but no credits, proceed to step 3.

Step 3: Contact Support with TXID

Open a ticket at AI Resell Hub's support page. Include your order number and the transaction TXID. Our team manually reconciles USDT payments every 4 hours—if yours got stuck, we'll credit within 24 hours. We've processed over 10,000 Replicate orders since January 2026 with a 99.7% success rate.

Why USDT Payments Sometimes Fail

• **Network mismatch**: You sent ERC20 but we only accept TRC20 (or vice versa). Always double-check the network before sending.
• **Insufficient memo**: If the payment page required a memo (destination tag), missing it delays credit.
• **Low gas fee**: For ERC20, if gas price dropped too low, the transaction may be pending for hours.

Prevention Tips for Next Time

• Use TRC20 (cheaper, faster) — our preferred network for Replicate plans.
• Copy the exact USDT address from the invoice, never type it manually.
• Screenshot the confirmation screen and TXID immediately.

Why Buy Replicate Credits from Us?

AI Resell Hub offers shared Replicate seats from $12.99/month (vs. $25 official). All payments via USDT (TRC20/ERC20) are processed instantly. If credits aren't received within 2 hours, we double the credited amount as compensation. Join 5,000+ happy customers since 2025.

Need Immediate Help?

Contact live chat on our website (available 24/7 via Telegram bot). Have your TXID ready for fastest resolution. We're here to ensure you never lose a single credit.