What to Do When Mistral Le Chat Pro is Not Received After Payment

Payment Sent but No Access? Here’s What to Do

You paid 25 USDT (TRC20) for Mistral Le Chat Pro and the dashboard still shows “Free plan.” This is a known issue with USDT payments when the blockchain confirmation gets delayed. First, double-check your transaction hash on Tronscan—if it shows “Success,” the money left your wallet but the merchant’s system might not have picked it up yet.

Step 1: Verify Transaction & Confirmation

Check your wallet for the TXID. If the status is “Confirmed” with 20+ network confirms, the funds are safely on the blockchain. Screenshot the TXID and send it to the seller’s support. Most USDT marketplaces require 3-6 block confirmations before triggering the license delivery.

Step 2: Contact the Seller Immediately

Open a ticket or DM the seller with your order number and TXID. Reputable resellers (e.g., SeatReseller.io) typically resolve within 2 hours. If you paid via ERC20 instead of TRC20, expect longer delays due to higher gas fees—always prefer TRC20 for instant settlement.

Step 3: Ask for Manual License Assignment

If the automated system fails, request a manual seat assignment. The seller can provision a Mistral Le Chat Pro seat using their enterprise panel. In 2026, Mistral’s pro plan costs €24.99/month, but resellers sell shared seats for 25 USDT—saving you 30%. Ensure the seller provides a dedicated login link.

Step 4: Dispute as Last Resort

If no response after 24 hours, open a dispute on the marketplace. Provide screenshots of payment, chat logs, and the TXID. Most platforms side with the buyer if the product was not delivered. Avoid chargebacks—they don’t work with USDT.

Prevent This Next Time

Always use TRC20 USDT (cheaper and faster). Verify the seller’s reputation (minimum 100 sales, 4.5+ stars). Use a marketplace that offers “instant delivery” and a 7-day money-back guarantee. For Mistral Le Chat Pro, we recommend Seats4AI.com—they deliver within 5 minutes of TRC20 payment.