What to Do When Grammarly Premium is Not Received After Payment

Check Your Email and Spam Folder

First, check the email address you used during checkout. Grammarly sends access links instantly, but they sometimes land in spam or promotions. Look for an email from `[email protected]` with subject "Your Grammarly Premium subscription is ready." If nothing appears after 10 minutes, proceed to the next step.

Confirm Your USDT Payment Status

If you paid via USDT (TRC20 or ERC20), verify the transaction on the blockchain. Copy your transaction hash (TXID) and paste it into a block explorer like Tronscan or Etherscan. Confirm that the transaction has at least 3 confirmations. If it's still pending, wait until it completes—network congestion can delay delivery by up to 30 minutes.

Contact the Seller with Proof of Payment

Reach out to the reseller or marketplace support. Provide your order ID, the email used for purchase, and the TXID. Most reputable platforms (like our marketplace) respond within 1-2 hours. If you bought a shared seat (e.g., 5 users per account), ensure you're using the correct login method—some seats require a separate invitation link.

Common Issues with Shared Seats

Shared Grammarly Premium seats (e.g., $8.99/month via USDT vs. $30 retail) sometimes have delayed provisioning due to batch activation. The seller might need to manually add you to a team plan. Double-check that you haven't exceeded the seat count (typically 5 users per account). If the seat is full, ask for a refund or upgrade to a private plan.

Request a Refund or Resend

If all else fails, request a refund in USDT or a resend of the access. Legitimate sellers offer a 24-hour guarantee. For example, our marketplace auto-refunds any undelivered orders within 12 hours. Provide your wallet address (TRC20 preferred for lower fees) to receive your crypto back.

FAQs

Q: How long should I wait for Grammarly Premium after paying with USDT? A: Typically 1-10 minutes after blockchain confirmation (3+ confirmations). If it's been over 30 minutes, contact support.

Q: What if I sent USDT via the wrong network (e.g., ERC20 instead of TRC20)? A: The funds may be lost if the seller doesn't support that network. Check if they can recover it—some sellers charge a small recovery fee (e.g., $2 USDT).

Q: Can I get a refund if Grammarly Premium is not delivered? A: Yes, reputable sellers offer refunds within 24 hours. Request a refund via support with your order ID and TXID.

Q: Why did my payment show as completed but I didn't receive access? A: Your payment might have been sent to a wrong address or the seller's system is delayed. Verify the TXID and contact support immediately.

Q: Is it safe to buy Grammarly Premium with USDT? A: Yes, if you use a trusted marketplace with escrow. USDT transactions are irreversible, so always verify the seller's reputation before paying.