What to Do When GitHub Copilot Business is Not Received After Payment

Payment Completed but No Access? Here's Why

You sent USDT via TRC20 for a GitHub Copilot Business seat, but the invoice shows "pending" or the license isn't assigned. This is a known hiccup in the AI subscription resale market, especially when paying with cryptocurrency. Let's walk through the exact steps to fix it.

Step 1: Verify Your Transaction on the Blockchain

First, confirm the USDT actually arrived. Open your wallet (e.g., Trust Wallet, MetaMask) and check the transaction hash. For a TRC20 payment, use Tronscan.org. For ERC20, use Etherscan. Look for "confirmed" status. If it's stuck, the network may be congested — wait 15 minutes before contacting support.

Step 2: Check Your Email for the Invitation

GitHub Copilot Business is delivered via an email invitation sent to the address you provided. Open your inbox and spam folder for an email from "[email protected]" or your reseller. The subject line is usually "Invitation to join GitHub Copilot Business." Click "Accept" within 7 days, or the link expires.

Step 3: Contact the Reseller's Support

If the blockchain confirms payment and you still haven't received the invite, reach out to the seller. Provide your transaction hash and email. Reputable resellers respond within 30 minutes via Telegram or Discord. Avoid sellers who ghost you — that's a red flag.

Step 4: Common Payment Failures & Fixes

• **Wrong network**: If you sent USDT on ERC20 but the reseller requested TRC20 (or vice versa), the funds may be lost. Immediate contact the reseller to see if they can recover it.
• **Incorrect memo/tag**: Some platforms require a memo. Omitting it delays delivery. Provide the missing info to support.
• **Insufficient gas fees**: For ERC20, you need ETH for gas. Without it, the transaction fails. Top up and retry.

Step 5: Escalate to Platform Admin

If the reseller is unresponsive, escalate to the marketplace admin. Most USDT-based platforms have a dispute system. Share screenshots of payment and conversation. Admins usually resolve within 24 hours.

Prevent Future Issues

Always use a reseller with verified reviews and a clear delivery SLA. For example, at our marketplace, we send invites within 10 minutes of USDT confirmation. We accept TRC20 and ERC20, and our support is 24/7. Don't let a payment glitch ruin your workflow — secure your GitHub Copilot Business seat now for just $15/month via USDT.