What should I do if my USDT payment is confirmed but DeepSeek credits are not showing?

First, verify the transaction on a blockchain explorer (Tronscan for TRC20 or Etherscan for ERC20). Then contact the seller with your TXID and wait up to 24 hours for manual processing.

How long does it take for DeepSeek API credits to appear after USDT payment?

Most sellers process within 1–4 hours, but DeepSeek's own system can take up to 24 hours to sync after the seller approves.

Can I get a refund if DeepSeek credits are not received?

Yes, legitimate sellers will refund in USDT (same network) within 24 hours if credits never arrive. Avoid sellers who charge extra fees.

What is the best USDT network for buying DeepSeek API credits?

TRC20 is recommended because fees are low (~$1) and confirmations take about 2 minutes. ERC20 works but is slower and more expensive.

Why did my DeepSeek credits not arrive even though the seller confirmed payment?

Possible causes include network mismatch (e.g., you used ERC20 but seller expected TRC20), incorrect amount, or a delay in DeepSeek's system. Check your dashboard under Billing > Transaction History.

What to Do When DeepSeek API Credits is Not Received After Payment

Payment Confirmed but Credits Missing?

You sent USDT via TRC20 or ERC20 for DeepSeek API credits, the wallet shows "Completed," but the credits aren't in your account. This is a known issue with crypto payments—blockchain confirmations, platform sync delays, or manual processing. Don't panic. Here's exactly what to do.

Step 1: Verify the Transaction on Chain

First, confirm your transaction actually reached the destination wallet. Use a blockchain explorer (e.g., Tronscan for TRC20, Etherscan for ERC20). Check the recipient address matches the one provided by the seller. If the status is "Success" but credits are missing, move to Step 2.

Step 2: Contact the Seller with TXID

Most resellers (like AI Subs Market) process payments manually within 1–24 hours. Send your transaction ID (TXID), your email used for account, and the exact amount (e.g., 50 USDT for DeepSeek Pro plan at $49.99). Expect a response within 4 hours. If no reply, escalate via Telegram or support ticket.

Step 3: Check Your DeepSeek Dashboard

Sometimes credits auto-apply but under a different email. Log into the DeepSeek API console (platform.deepseek.com) with the email you provided. Look under "Billing" -> "API Credits" -> "Transaction History." If you see a top-up but credits don't reflect, submit a ticket to DeepSeek support.

Step 4: Request a Refund or Re-send

If the seller confirms receipt but credits never arrive, ask for a refund in USDT (same network) or a re-send. Legitimate sellers will comply within 24 hours. Avoid sellers who ask for extra fees to "unlock" credits—this is a scam.

Why Use USDT for AI Subscriptions?

USDT payments bypass card declines, KYC fears, and regional blocks. TRC20 fees are ~$1, confirmations in 2 minutes. ERC20 is slower but accepted by some sellers. Always use a trusted marketplace with escrow or verified history.

Prevention Tips for Next Time

Use sellers with instant delivery (e.g., AI Subs Market delivers within 1 hour for TRC20 payments).
Save the seller's USDT wallet address before sending.
Keep a screenshot of the payment confirmation.
Test with a small amount (e.g., 10 USDT) first.
Stick to sellers who accept TRC20 (cheaper, faster).

Final Check: Common Causes

**Network mismatch**: You paid via ERC20 but seller only accepts TRC20. Credits may be lost. Always confirm network before sending.
**Incorrect amount**: Minimum top-up is 20 USDT for DeepSeek API. Underpayments may be ignored.
**Platform delay**: DeepSeek's system can take up to 24 hours to sync after manual approval.

If after 48 hours you still have no credits and no refund, dispute via your payment gateway (if any) or report the seller to community blacklists.

Don't let one bad experience ruin crypto payments. With the right seller, USDT is the fastest way to access AI APIs without a bank card.